2024 National Community Bank Service Awards


ICBA’s National Community Bank Service Awards is a moment to celebrate the community banks that have stepped up for their communities in significant ways.

Over the years we have heard stories about how community banks have filled gaps in their communities—by providing financial literacy education, services to families in need, and programs to uplift those that need support the most.

Nominations will be considered for promotional purposes through ICBA's national public relations and social media outreach.

The nomination period is now closed.

2023 Service Awards Logo

In 2024, ICBA’s award program includes two awards:


Exceptional Community Bank Service Award

Awarded to a bank who developed the service program three or more years ago

Emerging Community Bank Service Program Award

Awarded to a bank who developed the service program less than three years ago.

Complete Bank Nomination for Exceptional Community Bank Service Award and Emerging Service Program Award


  • Award submissions will be accepted from March 1 – Sunday, Apr. 30, 2024.
  • Submissions for Exceptional Community Bank Service Award and Emerging Community Bank Service Program Award collect the following information through an online form: First Name and Last Name of Submitter, Bank Name, Bank Address, Phone, Email, Program Name, Time Since Service Program Was Developed, Employee Participation (% of employees who participated), Approximate Total Hours Donated by Bank, Average Hours Donated by Individual and a Description of the Bank Service Program.
  • Awards will be accepted from ICBA member banks only.  An ICBA member bank may complete multiple submissions for the National Community Bank Service Awards. 
  • Exceptional Community Bank Service Award will be presented to an ICBA member bank that has had a service program in place for three or more years. 
  • Emerging Community Bank Service Program Award will be presented to an ICBA member bank that has had a service program in place for less than three years. 
  • Exceptional Community Bank Service Award and Emerging Community Bank Service Program Award will be judged on the following criteria: 
    • Impact/Program/Success/Creativity/Innovation
    • Consideration will also be given for: Employee Involvement/Volunteerism/Time Donated/Volunteer Hours
  • Employee Involvement/Volunteerism/Time Donated/Volunteer Hours: judged based on form field submissions. 
  • Judges will be three members of the ICBA Marketing & Communications Department, one executive from FIS, and one community banker. Community bank judges will be from NCBSA winning banks.

Previous Award Winners


Group of bankers sitting together

Congratulations to 2023's Winners!

On March 24, 2023, a tornado with wind speeds of up to 197 mph tore through the small towns of Rolling Fork and Silver City, Miss. It caused catastrophic damage, killing 17 people and injuring 165.

When the news reached senior vice president and director of marketing Jennifer Garlich at First Federal Savings & Loan, 270 miles to the south in Pascagoula, she immediately sent a text to Susan Perry, the director of marketing at the Bank of Anguilla in Rolling Fork.

The two had just met by phone, five days before the tornado, to discuss plans for a statewide “Battle of the Banks” blood drive.

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